The Action Catalyst
From Overlooked to Overbooked, with Luis Baez (Sales, Intrapreneurship, Social Media, Tech)
Luis Baez
It can be a really wonderful experience for you as a leader to see that your team is optimally productive and people are happy and you are trending to hit your own goals for your higher ups. And then the people who are engaging directly with customers, they feel a sense of responsibility to the customer in a very different way. They feel like a stakeholder and an owner in it.
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