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The Action Catalyst

Connection Over Perfection, with Matt Abrahams (Communication, Speaking, Behavior, Business)

998.56 - 1017.576 Matt Abrahams

So first, see it as an invitation to problem solves, which means you want to invite the person in rather than making them defensive. So it changes the tone and the language that you use. I have a structure that I love to use for problems. Feedback, especially spontaneous feedback. It's four I's, four I's like glasses.

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