Connection Over Perfection, with Matt Abrahams (Communication, Speaking, Behavior, Business)

1036.591 - 1056.578 Matt Abrahams

It's level setting. It's here's what the feedback is on. It's objective. Anybody attending the meeting would say, yep, that person's late and it's the third time. The second I is impact. What does this mean for you, the giver of the feedback? And this is where we use I language. I feel, I think, I believe. When I use you language, that sounds accusatory and likely makes you defensive.