The Action Catalyst
CLIP: Speaking Spontaneously, Exiting Small Talk, Answers When You Haven’t Got An Answer
Matt Abrahams
connecting and conveying the information you need rather than doing it right. And by the way, there is no right way to communicate. The second thing we have to reframe is the whole interaction. Many of us see these spontaneous speaking situations as threatening, as something we have to defend against. When somebody asks us a question, we feel challenged.
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