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The Action Catalyst

CLIP: Speaking Spontaneously, Exiting Small Talk, Answers When You Haven’t Got An Answer

250.06 - 266.783 Matt Abrahams

Now, obviously, if people are asking lots of questions and you don't know many of the answers, that's a different situation, one where there's probably a mismatch between your expertise and the demands of the circumstance. So saying I don't know is not the end of the world, and it may actually be OK and helpful. Super helpful.

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