The Action Catalyst
CLIP: Say "No" In Order To Say "Yes"
Christy Wright
This is so that I can say yes to this thing versus just feeling the guilt of saying no to this other person. But really, I mean, all leaders and everyone in general, we want to make people happy. We don't want to disappoint people. But I think if we realize that we're saying no in order to say yes, to something better and something more right for us and get focused on our guests.
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