The Action Catalyst
CLIP: Live R.I.C.H.
Dina Dwyer-Owens
The minute we start getting lazy about it, we lose an opportunity to really be great. When properly practiced, values inflict pain. They make some employees feel like outcasts. They can limit an organization's strategic and operational freedom and constrain the behavior of its people. They leave executives open to heavy criticism for even minor violations, and they demand constant vigilance.
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