CLIP: Immature, Inaccurate, Ineffective

68.684 - 90.392 Barry Conchie

You're going to get missteps, poor handoffs, and so on. The fifth element is controlling traffic. And controlling traffic is how you think about the way that you manage complex operation. And the controlling traffic that we describe in the book is like an air traffic controller. There were rigid rules that, my goodness, you've got to change on a dime in a heartbeat when things change.