Startups For the Rest of Us
Episode 735 | The 8 Levels of SaaS Platform Risk (A Rob Solo Adventure)
Rob Walling
So the hard to switch is just astronomical. So when we think about replacement from one to 10 or one to 100, that takes you from easy to hard, at least in my mind. So the first factor was replacement. Second one is customer concentration. And The question here is, are the majority of your customers on this platform?
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