Ruby Rogues
The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652
Paul Zaich
And I think a lot of the time, I think a lot of incidents do occur because you're trying to make different prioritization decisions and you're trying to make sure that you anticipate things in advance or failure, failure moments. And sometimes you just miss those. And those are particular cases where I think the management team needs to really take responsibility for it.
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