Ruby Rogues
The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652
Paul Zaich
So we were able to see exactly which requests failed for each of our customers. And so we were able to then reach out to our customer success team and they were able to start to share the impact with each of those customers pretty quickly. I will say that we've done a lot of work to make our customer communication a lot more polished since then.
0
💬
0
Comments
Log in to comment.
There are no comments yet.