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Ruby Rogues

The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652

626.294 - 650.195 Paul Zaich

Fortunately, we were able to see that retries were happening and many of our customers use a retry fallback mechanism. So they were able to just allow those to run through. But this is particularly tricky in this case because there wasn't actually a record ID for many of these particular responses. Fortunately, we do keep API logs.

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