The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652

371.137 - 393.175 Paul Zaich

So after you've collected the candidate's information, you say, please execute this report so we can get that back. And that's a synchronous request that you make using our API. And when that request was failing, it was failing about 40 to 50% of the time with a 404 response, which isn't really expected. So at that point, we were finally able to pin down the issue and it came back to this script.