Ruby Rogues
The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652
Paul Zaich
It also depends on where you are in terms of your applications, use cases, what the customer profile looks like, how large the company has gotten, how many people are supporting it. When you're early on, when you're building a new application, new product. By definition, the developers on that are going to really understand the whole system very well.
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