Ruby Rogues
The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652
Paul Zaich
And I think when you're developing a system for alerting clients, you need to have clear action items. So you need to have, and that's for custom metrics, building application metrics as you grow, become really important. Having clear signal of what's wrong so that someone knows where to investigate. In this case, it was a client application and browser. There's a lot of noise there.
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