The Sounds of Silence: Lessons From an API Outage with Paul Zaich - RUBY 652

1027.469 - 1048.558 Luke Stutters

It's, oh, well, you know, I tried this tweak on the Jenkins file or I tried this tweak on the Kubernetes setup or I tried this tweak on this other thing. And a lot of times those things pay off. But if you don't give people the freedom to go for it, a lot of times you're going to miss out on a lot of those benefits. And again, as long as they're not being reckless about it, right?