Is Britain’s benefits system broken? w/ Caroline Selman and John Pring

945.711 - 963.477 John Pring

There was a change in policy under the coalition that pressured staff to refer more claimants to have their benefits sanctioned. So the performance of the job centre staff was measured by what they called off-benefit flows. So the number of claimants who stopped receiving an out-of-work benefit, even if they'd not secured a job. And that led to a huge increase in sanctioning rates.