Is Britain’s benefits system broken? w/ Caroline Selman and John Pring

1160.179 - 1182.349 Caroline Selman

In terms of what people can do is that people can, in those contexts, get in touch with DWP to ask for some relief in terms of the rate that it's recovered, or they can ask for it to be waived as well. So if particularly in that kind of circumstance where they've relied on something and checked about it, that is the kind of context where they can and should be able to ask for a waiver.