Is Britain’s benefits system broken? w/ Caroline Selman and John Pring

1125.996 - 1148.372 Caroline Selman

And that's partly reflective of a change in policy and the legal framework which was introduced when universal credit was introduced, which basically gave DWP the power to recover overpayments even when it was their mistake. That said, they do have discretion as to whether to do it. And one of the concerns that we have is that they don't really apply that discretion before they apply deductions.