Caroline Adams Miller on the Keys to Achieving Big Goals | EP 548

1711.687 - 1732.61 Caroline Adams Miller

So that's a case study I have in the book. I have spent just hundreds of hours looking at Boeing and the MCAS failure, because again, people lost their lives. Because what you see when you mix up a learning goal and a performance goal is companies lose their reputation. Sometimes they never get it back and people lose their lives like they did with the Boeing 737 MAX with the MCAS failure.