Alison Wood Brooks on How to Make Every Conversation Matter | EP 563

537.148 - 562.59 Alison Wood Brooks

And all the way along, I had this niggling feeling like, well, but even conversations that seem like they should be easy are also very tricky and we're making all kinds of mistakes. So let me see if I can figure out how we can do every conversation better. And that led me to a place of designing a new course called Talk at Harvard and eventually writing this book about that.