Passion Struck with John R. Miles
Alison Wood Brooks on How to Make Every Conversation Matter | EP 563
Alison Wood Brooks
Yes. So this is our final maxim. We made it to the K. K is for kindness and a huge emphasis in this in this chapter on kindness is about listening. So there have been decades of work on active listening. So things like nodding and smiling and using nonverbal cues to show someone that you've heard them, eye contact, leaning forward. This is all really great.
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