Passion Struck with John R. Miles
Alison Wood Brooks on How to Make Every Conversation Matter | EP 563
Alison Wood Brooks
Well, you've been talking about making people feel like they matter. And boy, if there's anything that makes people feel like they matter, it's callbacks. Callbacks are any time you reference back to something that someone has said earlier in the conversation or earlier in your relationship. There's such a fabulous, undeniable indicator that you've listened to somebody.
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