Passion Struck with John R. Miles
Alison Wood Brooks on How to Make Every Conversation Matter | EP 563
John R. Miles
I used to do all kinds of research and I would keep interesting facts about them that I could use to prepare for the meeting that if something came up, I could give a tidbit to let them know that I did my homework, which would cause them to warm up, feel like I was making them matter. And it 99% of the time produced a much better outcome.
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