Passion Struck with John R. Miles
Alison Wood Brooks on How to Make Every Conversation Matter | EP 563
Alison Wood Brooks
And then, of course, the greatest repair strategy of all is an apology, right? So saying, I'm so sorry, I didn't hear what you just said. but I really want to. Can you just repeat that or can you help me out, help me understand what you were trying to say? These things can be very powerful for showing people that you care about them and you care about their perspective.
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