Trust Issues at Work? Here's What to Say with Rachel Botsman

1530.059 - 1550.73 Rachel Botsman

So adjusting your communication, realizing what trust state people are in, realizing what you perceive to be the risk or what they perceive to be the risk. There's a massive gap between those two things or that you just haven't really explained what's in it for them. So if you get those things right, actually the launch of new initiatives and cultural change is where trust often goes really wrong.