Strategic Succession Planning & Profit Growth with Brain Trust Ag

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So we have a very good process with a very lot of smart folks that will go out. They'll take the product from that particular customer. And when there's a problem, they'll send it back. The lab gets into the weeds looking at each and everything. And we'll figure out, is it a user error? Was it something we manufactured wrong? Was it something that the engine did that nobody could have predicted?