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Decoder with Nilay Patel

Why CEO Matt Garman is willing to bet AWS on AI

3583.196 - 3602.79 Arm

How do you work through the use cases that are enabled today that can deliver real value? Some of those are are broadly reported around things like modernizing your contact center and we think Connect is a great offering for customers to do that. We're actually seeing huge number of customers move to Connect in a Cloud contact center to take advantage of any of those AI capabilities.

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