Decoder with Nilay Patel
The impossible dream of good workplace software
David Pierce
And then you have the people who actually have to use this software all day, every day, who are having this, A, foisted upon them and B, dictated to them how they have to use it. I don't know that it's even possible to build something that makes all three of those groups happy. I certainly have not seen one that seems like it works for everybody.
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