Decoder with Nilay Patel
The impossible dream of good workplace software
David Pierce
And people hate the software the most, I think in the middle, because it's not the stuff you use every day. So you don't build systems around it. You don't learn the ins and outs of it. You just encounter performance management software four times a year, and you are required to do it, but you don't have to do it long enough to actually care about it.
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