Decoder with Nilay Patel
The impossible dream of good workplace software
David Pierce
middle tier products you encounter but don't really care about all that much. There's just not that much surface area to do that. But then the stuff that people use every day, the switching cost is so much higher because it's so much more entrenched. Trying to get someone to stop using an app that they hate but have used for 10 years is so, so hard.
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