The impossible dream of good workplace software

1740.822 - 1757.61 Nilay Patel

When Stuart was still running Slack and he came on the show, he talked a lot about how they onboarded people into Slack and taught them how to use Slack. And they spent a lot of time teaching new Slack employees how to use Slack. I had the same reaction as you, which is why doesn't the product teach people how to use Slack? And it's kind of all the way back around to the first thing you said.