Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode
Sasan Goodarzi
It's really, you have to think about the cohort of customers. There will always be customers that have a simple tax situation where free may be the right thing for them. There's also a lot of customers that no matter what their tax situation is, they actually want somebody else to do their taxes for them because of confidence. They fear getting it wrong.
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