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Decoder with Nilay Patel

How Philips CEO Roy Jakobs is turning the company around after major recall

3213.347 - 3233.142 Roy Jakobs

Because generative AI, of course, a lot of complaints come in also in text. They are descriptive. Actually, you can also use technology to make sure that actually you interpret it better, faster, so you complement again the human element of it by also using the latest technology to actually process some of these in a better and more accurate manner.

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