Decoder with Nilay Patel
How Philips CEO Roy Jakobs is turning the company around after major recall
Roy Jakobs
Yes, and let me be specific. So this case, it was not about selling the machines. It was kind of providing the service. And when we understood that there was potential harm, that actually we took an immediate decision to actually went into a voluntary recall. And that was a big decision because indeed, you look at the patients first.
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