Decoder with Nilay Patel
How Philips CEO Roy Jakobs is turning the company around after major recall
Roy Jakobs
But at the same time, what you see, which for me is an as important proof point of, okay, we can move on that, is that the engagement in the company over the last 12 months has gone up by 8 percentage points. And we now have an engagement score of 78% versus a global norm of 80. I'm sorry, that's an employee engagement score? That's an employee engagement score.
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