Decoder with Nilay Patel
Disney Is a Tech Company?
Richard Plepler
In other ways, though, Disney Plus still has a long way to go. The interface is clunky, and its algorithm doesn't hold a candle to Netflix's. Churn, people canceling their subscriptions, is a major problem. But all of these issues wouldn't even exist if not for the fact that Disney is now a company that is much more expansive and innovative in the digital space than it was even a decade ago.
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