Decoder with Nilay Patel
Airbnb CEO Brian Chesky on what founder mode really means
Brian Chesky
But what we do want to do is match the hotel service at least as much as we can. And so there isn't a front desk, but can we create a essentially like remote front desk? Can we have more 24-7 support? Can we use AI to basically level the playing field of front desk where AI can be like immediate? It can be multilingual. It can adjudicate.
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