Decoder with Nilay Patel
Airbnb CEO Brian Chesky on what founder mode really means
Brian Chesky
And two out of three hosts leave a review. And we thought, oh, this is great. And... it turns out that that is necessary but not sufficient. And so over time, we've been in the business of managing more and more of the quality ourselves. So we're very, very hands-on on quality control. Most new services, we're actually vetting and even certifying ourselves.
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