144: Rachel

1436.596 - 1460.973 Rachel Tobac

No. So this bank knew that KBA, knowledge-based authentication, things like what's your address? What's the last four digits of your phone number? This bank knows that that information is very easily found online. So they don't use KBA, knowledge-based authentication, to verify your identity. They usually use MFA, multi-factor authentication. Now, this is great. This is exactly what I recommend.