Code Story
S9 E32: Shalin Madan, Formidium
Shalin Madan
And so the trade-off that we had to make, particularly in 2020, 21, 22, which was an absolute boom year, of course, for many companies, was automation for taking in business and basically using a technology-like process to run a callback. And we decided to do that. We had to do that because we didn't have a war chest to fund it.
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