S9 E30: Adam Jacob, System Initiative

1462.534 - 1482.167 Adam Jacob

As I've gotten older and my career's gotten longer, I really have learned to understand what I think he was doing in that moment, which is he was thinking through the boundaries of how the software worked, of the different ways that the different pieces of software interacted with each other, and how could those things possibly interact in order to create the outcome that you're seeing that's wrong.