Acquired
Starbucks (with Howard Schultz)
Howard Schultz
These are these one off anecdotes that are sure they're emblematic of some broader theme. But at the end of the day, like the answer to why Starbucks works has to be something about the business model. And every time you walk into the store, X, Y, Z happens. And here's the economics. But it turns out there are thousands of these stories and it's the humanity seeping through.
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