Starbucks (with Howard Schultz)

7310.112 - 7343.143 Howard Schultz

And everyone shows up and all of a sudden we got a mosh pit and that's not Starbucks. And so the company did not do a good job of anticipating the technological refinements that needed to be put in place to avoid what was happening. And I want to be fair to everyone who's managed the company. For about a five-year period, remember, I wasn't involved in the company from basically 2018 to 2022.