Acquired
Mars Inc. (the chocolate story)
David Rosenthal
Yep, I'm sure he wasn't thinking about it in these terms, but he really wants to instill this as a cultural norm in the company. So anytime, if there was a mistake that Forrest then found that hadn't been caught on the line, he would just berate whoever should have stopped the line and be like, you needed to have stopped and fixed this. You cannot let this get into the finished product.
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