606: A Decade of Half-Presses

2543.543 - 2561.614 John Siracusa

Oh, you gotta go see so-and-so in the blue shirt, but oh, and then, you know, you're put into the system as, like, you know, a person with a red-striped shirt, and, you know, there could be someone else with a red-striped shirt get served first, and, like, am I sitting at this table or the one next to it? Like, it's such a vague system that you as the customer feel all the time, like,