Accidental Tech Podcast
601: Foreheads Over the Years
Marco Arment
There's a whole other category of apps. I don't know what they're called, but I've used many of them. I've been an end user of them and had them use the companies that I work for. that is a public facing way to gather user sentiment. And they do not look like bug trackers. Like bug tracking is a specific thing. Use bug trackers internally.
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